1.2 ESG Governance Framework

Sustainable Development Team

PSC attaches great importance to sustainable development and adheres to the operational guidelines and business philosophy based on “You care, we act!” Since 2010, dedicated personnel at the Administration Department has been responsible for coordinating and communicating with the Company’s promotion units of corporate governance, customer service, employee care, environmental protection, and social engagement to address issues concerning the Company’s sustainable development. In addition, implementation units are in charge of investigating and collecting issues of stakeholder concern while related personnel perform their job duties. After integrating internal and external suggestions, the department formulates and implements policies, systems, or relevant management guidelines and specific implementation plans pertaining to corporate sustainability. PSC first formulated and announced the “Sustainable Development Best Practices Principles” after it was approved by the Board of Directors in 2002. (For details of the Sustainable Development Best Practices Principles, please go to “Section for Mandated Disclosures” on the PSC official website.) In the following years, the Company regularly revised the Sustainable Development Best Practices Principles in accordance with external regulations to ensure its effectiveness.

In 2018, PSC formally established the Sustainable Development (CSR) Team, with the head of the Sustainable Development (CSR) Team as the convener, consisting of the task forces of corporate governance, customer service, employee care, environmental protection, and social engagement.

The team holds meetings regularly four times a year. It sets targets, implements control measures, and reviews performance for each category at the meetings and submits the meeting minutes to the President and the Chairman. The sustainability implementation results from relevant departments are compiled and reported to the Board of Directors quarterly. The report includes: (1) identification of key sustainability issues and formulation of action plans in response, (2) revision of goals and policies related to sustainability issues, and (3) monitoring status of the implementation of sustainability initiatives, along with planning and evaluation results. Additionally, the sustainability performance for the year is compiled into a sustainability report, which is published after being approved by the Board of Directors.

Sustainable Development Team Structure